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Review

Home > Cell Phones / PDA > Sony Ericsson

Spare Parts of Sony Ericsson mobiles.

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Cell Phones / PDA

Review on Sony Ericsson Cellfone - W550i

Posted on 04/02/09, by Ashish Garg, Faridabad

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Positives

Good phone

Negatives

Lack of systems at service center

Review Text

I use Sony Ericsson mobile (W550i), from last 3 yrs. It is a good product but recently I required to get the display screen replaced, so I went to authorized service station of Sony Ericsson.

1. Service Center Name : Mobile Vision (1A/101, Phawra Singh Chowk, N.I.T. Faridabad, Haryana, 121001).

2. IMEI Number : 35744300-489550-5.

There are two issue's that bug me :

1. There was no pricelist available for spare parts, where from I could confirm if the price charged from me is as per MRP or not?

2. Service center did not invoice the spare screen to me, just gave the ordinary bill and that too of mobile repairing. How I could assure myself that screen replaced is original sonyericsson screen?

Its important for me to know the sonyericsson perspective on spare and service issue, and despite of writing several times to Sony Ericsson, I got no response.

Survey Question(s)

Would you like to recommend this product/service to others?*

Ans: Yes

Final verdict

Sony Ericsson has a very poor after sales & service.