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Review

Home > Travel Portals > makemytrip.com

Makemytrip.com refund pending for 3 months

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Travel Portals

Review on makemytrip.com

Posted on 15/03/10, by Vaibhav Rungta, Bangalore

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Service and Support

Most important parameter

Service and Support

Positives

< Not mentioned by the reviewer >

Negatives

hotel booking declined and then money not refunded for 3 months

Review Text

With due respect, I would like to inform you that I made a "hotel booking" through www.makemytrip.com and just after making the payment I received a mail that my booking has been canceled due to unavailability of rooms in the required hotel and thus my account will be refunded within 10-15 working days.

But the refund has not been done. Since the booking was made on 24th December, 2009,so it has been already around 3 months but there is no response from the dealer. I would also like to inform you that whenever I call the makemytrip.com, they say that they have not charged the amount and asks me to contact my bank. And whenever I contact my bank,they say that they have done the payment and makemytrip.com has already received the payment. The sufferer in between is only me.

Please help me in getting my refund amount back as soon as possible. I shall be highly thankful to you.

Amount charged: RS.5280
Bank: Punjab National Bank

Further you can contact me for any other assistant.

Survey Question(s)

Would you like to recommend this product/service to others?*

Ans: No

Final verdict

Please don't use makemytrip otherwise you will suffer like me