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Kajaria Tiles

Building & Construction

Review on Kajaria Tiles KAJARIA VITRO TILES 8501

Posted on 25/02/11, by Sudipto Bhattacharya , New Delhi

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I was remodelling my flat and chose kajaria vitro 8501(800mmx800mm) for the living room for its superior look and received the total quantity of 20boxes in the stipulated time. However due to inept packing i ended up with quite a lot of broken tiles and had to order for four more boxes. After being mislead by the dealer for four days i finally received the information that the tiles would take a week to ten days to deliver as they are out of stock. I immediately got in touch with their customer care wher in Mr. Aman provided me with a number of Mr. Surinder Rana who is the area sales manager for Kajaria.
Though Mr. Rana was polite whenever he would take the call ( well if you would call up, he will not call you back and his average response stimuli would be about 3 to 4 missed calls)and was candid that the tiles though they are at display with every dealer, no one keeps a stock since they are expensive. Well to cut a long story short, innumerable calls and many tall claims about imminent delivery later( which was about six days after the ordeal started-remember I was incurring a steady expense for the idle labour )i was informed that I have to got to the dealers place deposit the money and then drive down to Badarpur and pick up those tiles myself or else I would have to wait for another ten days to get the tiles.
So much for customer service.
Well if you chose KAJARIA never ever do the following:
1. Buy 800mmx800mm tiles.
2. Even if you do never buy from GURU NANAK TILES AT RAJOURI

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