Classifieds   |   Contact Us Sign Up   |  

Forgot your password?


What is the best product or brand you have recently used? Write a review and share your experience with fellow consumers.

Admanya Logo
Write Review Write Blog
Things you can do
Stuff you may read
What is so unique about reviews in Admanya?

Reviews in Admanya are generally unbiased as they are from the consumers themselves. It is the user feedback that lends credibility on which you can rely on to make a better purchase decision.

How do I write a review in Admanya?

Review writing in Admanya is simple. Click on the red tab on the top right hand corner. Select a category, then select a product/service and post your review. No mandatory registration or signup is required. All you need is a valid email address. However a registered member can enjoy many other benefits.

Why should I choose Admanya to write my reviews?

Admanya offers you a wide range of products and services to review on, your reviews are read and commented upon by other members which leads to a lively social networking. Your reviews act as a guide to shoppers and help you earn Admanya cash.

Is Admanya beneficial only to consumers?

No, Admanya's Brand Manager feature also helps the companies to address the grievances of the consumers and express their own points of view.

Line

Review

Did not return full cashback promised

submit to reddit
ezeego1.com

Travel Portals

Review on ezeego1.com

Posted on 30/04/12, by Ananda , Bangalore

rate review No rate No rate No rate No rate 1

READ : 2034 No of Read
Don't Reccomond
Layout and Design Rate No Rate No Rate No Rate No Rate
Site Navigation Rate No Rate No Rate No Rate No Rate
Range of Products Rate No Rate No Rate No Rate No Rate
Service and Support Rate No Rate No Rate No Rate No Rate
Price Rate No Rate No Rate No Rate No Rate
Most important parameter Least important parameter
Service and Support Price

Positives Positive Feedback

< Not mentioned by the reviewer >
|

Negatives Negetive Feedback

< Not mentioned by the reviewer >

Review Text

I had booked a ticket on Ezeego1.com on 17th April 2012 from Bangalore to Calcutta ( Ref no EZR-2012-203733/A), as the site had clearly promised 15% cashback on total fare. I have attached a screesnhot of the offer. Without the 15% cashback, they were less competitive that other online portals and I would have not booked with ezeego. The offer did not mention any limit of Rs 300 upfront for the cashback and when I tried looking for the * against the terms and conditions, it was clearly not available on the offer page or website. The ticket value was Rs 8957. So the expected cashback was around Rs 1400. I was astonished to find out that the cashback value they provided was only Rs 300, and when asked they said that a limit of Rs 300 was mentioned somewhere hidden in the terms and conditions in the website ( though not upfront) and they cannot process any further refund. On being asked why they didnt put it upfront, they said they dont need to as they have this hidden in the terms and conditions.

Request your help in addressing this issue, getting the additional refund back and to ensure that online travel portals cannot resort to such practices to harass customers again in future using hidden terms and conditions and hiding them upfront. This is clear malpractice by ezeego.

Thanks,

Ananda
 

Survey Question(s)

How often do you book online?

Ans: Once in 6 months

Are you a first time user of this travel portal?

Ans: No

Would you like to recommend this product/service to others?*

Ans: No

Email Do you find this review useful? Useful: 0% (0-0) Offensive?
Forward Email Percntage REPORT

Share This






5 Most Recent Reviews on ezeego1.com

Related Reviews


Comments (2)


Maya Nayak  (Manager, ezeego1) wrote on 02/05/12

Dear Mr. Kundu,

Greetings from ezeego1!

As per our records, one of our executive is already in touch with you for the mentioned query and the same is being worked upon.

Should you require any further assistance; feel free to contact us.

We look forward for your continued patronage and assure you of our best services at all times.

Thanking you,

Kind Regards,
Team ezeego1

Maya Nayak  (Manager, ezeego1) wrote on 15/05/12

Dear Mr. Kundu,

Greetings from ezeego1!

Pursuant to our discussion, we would maintain our stance that the detailed conditions on offer eligibility was mentioned under the terms and condition banner. Under the circumstances, we regret to inform you that we shall not be able to process additional refund.

We would like to take this opportunity to inform that all the offers that we launch are real and value for money deals. We hope you would and provide us with another opportunity to serve you to your satisfaction.

Thanking you,

Kind Regards,
Team ezeego1



comments powered by Disqus

 

Best

Recent reviews on ezeego1.com

Highest Rated

Good discounts

Rate Rate Rate Rate No Rate

Lowest Rated

Refund not processed

Rate No Rate No Rate No Rate No Rate