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Review

Vaccum Cleaner Euroclean ACE of Eureka Forbes

Eureka Forbes

Home Appliances

Review on Eureka Forbes

Posted on 11/05/12, by Pankaj , Uttar Pradesh

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Review Text

I have purchase Vacume cleaner Euroclean ACE of Eurekaforbe (under two year warenty) 0n 22-01-2011, form M/S Sneha Enterprises Shaktinagar (U.P.). But It not proper functioning So I have complaint so many time to Mr. SK Properiter Of M/S Sneha Eterprises (mob. no.09415676147)But no response geven by them. At last my machine totaly stop functioning on 07-03-2012. When I say that I go to consumer forum Then he send a person name G after check the machine he said that motore is not fuction so it be replaced the new motor in machine & deliver it in ok condition next day (06-04-2012) but the till date they has not return the macine. i was mentaly &economicaly very harashed. Please do needful actionagainst them.
 

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Comments (2)


Siddhartha Singh  (Senior Brand manager, Eureka Forbes) wrote on 14/05/12

Dear Mr. Pankaj ,

We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and your contact details. Our service team will contact you soon and fix an appointment to resolve your issue, at the earliest.

For any further assistance please feel free to write in.

Regards,
Eureka Forbes Team

Siddhartha Singh  (Senior Brand manager, Eureka Forbes) wrote on 28/05/12

Dear Mr. Srivastava,

We have received feedback from our service team that your issue has been attended and resolved. We request you to kindly confirm the same.

Should you require any further assistance in the future, please feel free to write in.

Regards,
Eureka Forbes Team





 

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