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Review

Croma = Defective product + wrong information

croma

Read all reviews on this product

Super Market / Retail

Review on croma

Posted on 12/02/10, by Bharat B, Mumbai

Range of products
Store Ambience
Staff Courtesy

Positives

I don't think there is anything

Negatives

wrong information is provided and selling defective products

Review Text

I purchased a LG lcd from croma bandra on 8th delivery date was 9th which they delivered on 10th and the guy who was coming for installation came on 11th while installing it came to my notice that the panel sides has some black color on the glass which i complained the same min and was expecting a call back within 2 hours but no1 reverted back to me after complaining on the hotline 4 times which they have it in record i even insisted if I could get bring it back myself and take a new piece they refused to that and though this is a small issue the bigger issue is:

Wrong information given to me by the sales man saying samsung 6 series is not available with them which i wanted in 32 inches i called up hotlline of croma they said they have it also in other branch in juhu has it on display also so i needed my lcd very quick so i opted for LG though I wasn't very satisfied with just because it was ready it stock i need 6 series as if they have make the replacement for the current lcd they have sent but no1 is calling me back regarding the same what am I suppose to do please help.  

Survey Question(s)

Was this your first visit?

Ans: Yes

Would you like to recommend this product/service to others?*

Ans: No

Final verdict

Don't visit Croma and fall into their trap by seeing the glitter and ads

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