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Review

Bajaj Allianz giving headache to customers

Bajaj Allianz Life

Insurance Cos.

Review on Bajaj Allianz Life

Posted on 26/06/12, by Jani , Chennai

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Review Text

I bought a Bajaj Allianz policy-0067382901 on 25th sep, 2007 for a period of 20 years from 17 January 2007 to 16 January 2026 and till date I have deposited total 3 premiums of Rs. 25,000/- each for the year 2007, 2008 and 2009.
Now, I want to withdraw the said policy. In this regard when I visited the office of the Bajaj Allianz, Branch Anna nagar, chennai and I asked for the procedure of withdrawal of my policy, then they told me that Rs. 10500/- approx. will be deducted as surrender charges for withdrawal of policy, which is about 20% of the principle amount deposited as premium i.e. Rs. 75,000/- which is higly execesable and not mentioned anywhere in the policy conditions and imposing now the charges which is not menitioned in the policy condition and are discretionary which is unfair trade practice and deficiency of service from the part of Bajaj Allianz.


Regards
JANI
CHENNAI
 

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Comments (1)


BajajAllianz wrote on 27/06/12

Dear Customer,

Bajaj Allianz always values its customers and hence we apologize for the inconvenience caused to you.
Please note that we have received your request and are investigating the matter. Can we request you to allow us some time to look into this matter??? Our support staff will soon get in touch with you.

We would like to inform you that we have created a separate customer care portal http:/Support.Bajajallianz.Com/Support/ Where you can post your queries.
We appreciate your patience and time.

Thanks and regards
Bajaj Allianz Customer Support




 

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