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AGEING AIR HOSTESS FUTURE
Posted by derebail2009 on 20 September 2008
The recent case pending with the H C seeking termination of airhostess for being obese seems to be heading for a controversy. The management seems to be arguing that the obese air hostesses are a liability in the event of terrorist hijack or extreme job pressure in case of delayed flight etc. Let us now examine the normal job responsibilities of an air hostess to understand the basics :
An airhostess generally perform the following duties :
1. Welcome the passengers on board and helping them to find their seats and arranging luggage in the cabins.
2. Imparting instructions to the passengers about how to operate the air flow system knobs above one's seat and how to call the airhostess in time of need.
3. Ethe passengers on how to use safety measures during crisis.
4. Catering foods and drinks to the passengers.
5. Answering passengers' inquiries on facilities and services.
6. Giving First aid to passengers who feel sick on board.
7. Above all keeping an eye on passengers' comfort like adjusting seat inclination, setting pillow under someone's head during a long flight and so on.
8. Helping passengers in time of crisis like emergency landing, crash landing etc. to cope with the situation and disembark fast from the aircraft etc..
In the modern age additional job responsibilities are :
a) To serve liquor during long haul flights and maintain decorum among passengers.
b) To juggle heavy luggage in the cabins to manage limited space.
c) To cater to VIPÂs and High strung ego of passengers.
d) To maintain the toilets during in flight.
e) To take care of handicapped passengers.
f) To ensure serving of specific food to ethnic passengers.
g) To handle crisis during hijack
h) To maintain the inspirational image of the airline
Majority of the above job functions can be handled by an experienced, even though obese airhostess except the aspiration of the brand. A super model type of fitness is rare after serving nearly 25 years. An age cap of 20 years of flying would be ideal solution. If one joins at 20 than one gets to retire at 40 with a good severance package or alternatively so many ground functions such as ticketing, House Keeping, Security, Baggage handling, Training young recruits, Check in etc can be effectively delegated to the aging old horse.
I am happy that the panel of Ratan Tata, Jaya Bachchan and Jaitley found her fit but her eye sight to be slightly higher than prescribed limit. She later joined Taj Hotel group and served them for a decade before marriage. Otherwise she would have been on the chopping block for glamour, despite being fit as model with three kids settled in Paris.
It will be interesting to watch the outcome of the pending case filed the aging air hostess to prevent them from being terminated. Indian airlines is grappling with archaic reservation policy to add to their woes. They have already lost 70% market share to private airlines. This decision will perfectly seal the fate of the airlines which is grappling to keep pace with super model type finely honed airhostess. I am in favour of old is gold philosophy, wine or liquor matures as it gets older in a cavern.
iam_rajesh wrote on 20 September, 2008
there are few more difficulties these pretty women face..if flight is @ early morning departure say 5.30 they need to report for duty by 4 in the morning for which they need to get dressed around 3 means they should be awake by 1.30 atleast..if they do 2 early morning duties in week, women at age of 40 & above will usually feel tired. also they dont have option of returning home same day if they go on layover patterns..means their family & children also doesnt get much attention..in a way its better to give ground job & training new recruits, & encourage interested young girls..obese people have problem of also undergoing pressure difference during flights & since crew fly more often, they get into health problems.
nitinbagaria wrote on 20 September, 2008
The only concern I have with ageing air hostess is that they should not loose their enthu to serve people. I have seen such Airhostess on Indian Airlines, they were so disinterested in serving people (even greeting people when they board the aircraft)... So i dont mind being served by ageing hostess till she looses interest...
One alternative for them is to be part of Ground Staff...
Comfortably_dumb wrote on 20 September, 2008
Yeah Nitin u r right.. the Airhostessess on Indian Airlines literally scold people :)
derebail2009 wrote on 20 September, 2008
There are no takers for Old wine in a New bottle i suppose
maverick58 wrote on 20 September, 2008
My experience with Deccan Air was no better. Its not the age, its the attitude. And as for eye candy, does one really care? seriously?
Ranger wrote on 20 September, 2008
sharmila wrote on 20 September, 2008
I think you can't sack a person just because she is obese but instead airlines should try to encourage them for keeping themselves slim and trim, also why this issue is always with state owned airlines that remains to be seen... may be they just don't do hard work and put up weight!!!
iam_rajesh wrote on 20 September, 2008
in private airlines, crew when joining, signs agreement that company might sack a person @ any time. so such incidents do not come into limelight unlike AIRINDIA.. even private carriers do sack if they find overweight. they first give warning to crew regarding weight & advise them to reduce..if over period they r not satisfied, they are out of job.my friend joined in exdeccan as crew. she was advised to reduce & after takerover she faces turbulence now with KFR. infact state owned crew enjoys lot more than private in terms of perks & allowances.
bharathi wrote on 20 September, 2008
main arguments regards the above mentioned blog is about airhostesses in airindia.The airline introduced the limit two years ago when it found that more than 10 per cent of its cabin crew were overweight. Staff guidelines recommended different weights according to height and age. For an 18-year-old with a height of 152cm (5ft) the maximum weight is 50kg (almost 8st); at the same height but in the 26-30 age group the weight limit is 56kg (almost 9st).It was clearly mentioned in their contract that they could be terminated if they put on weight above the permissible limit and they have just been grounded on a condition that they would be allowed to fly after losing weight.Air crew have to be fit to deal with any emergency.lets wait and watch.
Horrified_Harihar wrote on 20 September, 2008
It is ridiculous and completely absurd, let the airlines companies than come up with some age defying formula and then they can even make up for the losses by selling that, age does not stop for anyone, as I am writing I am getting older and so as the chairman and MD of Air India along with its youngest air hostess. Instead of age they should focus on attitude to serve, Air India hostesses are indifferent to passengers not because of their burden of age but because they know that their job is safe.
Diya wrote on 22 September, 2008
hello...............! both have their own value........young hostesses...........like u say r good eye candy......but wit age comes d experience.........n in times of emergency..........d experience comes handy!.........so in those times a pretty face n good figures not goin 2 save ur life or for tat matter giv u hope tat u might jus come out of it all..............a experienced lady whos seen it before n gone through it might increase tat hope of seein u through!.......she knows her job well............but tat again depends on d kind of person she is....if shes more keen 2 save herself......then u might definitely feel tat d eyecandy wud hav been better.......2 at least giv ur sore eyes n ur frightend mind a shot of excitement n happiness!
sharmila wrote on 22 September, 2008
diya, I am not so sure whether an air hostess really can help in saving lives.. because airlines accident survivors are very few and normally the situations would be beyond the control of an air hostess, that's why they are called air hostess and not air guards (unlike a life guards in beaches and pools). also derebail what is the additional qualification or skill needed to serve liquor when she is already serving food?
Diya wrote on 22 September, 2008
hello............! u r right!.........we dont expect them 2 save our lives.............but dont u think.........if in case theres a emergency.........d chances r more in favour of those old ladies 2 control d situation or should i say try controllin d situation..............since its experience tat makes them prepared!...............now i didnt say its true for all of them!..........it depends on d person........again!hav fun!
iam_rajesh wrote on 22 September, 2008
this happened in US few years b4. for each engine in aircraft there r separate switches to switch it on & off. during flight one of the air hostess noticed fire from one of the engine. she immediately went to the captain & said she detected fire on the right side engine. captain without any 2nd thought switched off the right engine. that was end of the aircraft & people. no surviors. reason was air'hss was walking towards tail side and noticed on her right side fire..when she turned and went towards cockpit. it was left side engine. since left engine already failed, & capt switched off right side also, both engine were not working...fyi, an aircraft needs auxilary power unit to start engine. once switched off, can't restart in mid-air.
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